Privacy Policy of the Online Store
Banana Solutions

We have created this privacy policy for visitors to the website https://bananasolutions.eu

 (hereinafter the "Website"), which is the Banana Solutions online store (hereinafter the "Store").

The controller of your personal data in connection with the use of the Store is: Jonasz Lipski running an unregistered business with its registered office at: ul. Pawia 22a, 43-600 Jaworzno.

For all matters related to personal data processing, you can contact us at the email address: banana3dsolutions@gmail.com. Written contact is also possible at the registered office address provided above.

For ease of use, we have divided this document into two parts:

1. Cookies and other technologies
2. Other purposes of processing Store users' personal data

If you're short on time, click on the link for the section that interests you most. If you have a bit more time, we encourage you to read the entire text.

I. COOKIES AND OTHER TECHNOLOGIES

We use cookies and other similar mechanisms to understand how users interact with our Website and for marketing purposes, including displaying advertisements to them in other places on the Internet.

# What are cookies?

A cookie is a small text file saved by a website on your computer, phone, or other device on which you browse the website. The cookie contains data about your use of this site.

Some cookies are necessary for our Store to function, and these cannot be disabled.
In other cases, when you first visit our Website, we ask for your consent to install cookies. We do not use advertising or analytical cookies (or any others besides necessary ones) without your consent.

# What cookies do we use?

1. Necessary cookies
   • These cookies are used for the proper functioning of the site. You cannot disable them because after disabling them, our site simply won't work properly.
   • In this regard, we use a tool that stores your privacy settings. It shows your consent or lack thereof for running different types of cookies on our site.
   • Other necessary cookies on our Website serve to ensure its proper functioning and management, including making changes to the site and running tracking tools that you consent to.
2. Advertising cookies
   • We use advertising tools that allow us to display our advertisements on other sites you visit, including social media (so-called targeted ads), measure the effectiveness of our advertising campaigns, and customize the content of our messages directed to you based on the information we have about you.
   • You can find the list of advertising tools we use on the Website, along with explanations of: (i) who the tool provider is, (ii) what exactly it is used for – in Appendix 1 to this policy, and briefly also in the cookie consent management panel.
3. Functional cookies
   • Some cookies on our site serve to launch additional tools on the Store's website, such as chat, product review and/or star rating module, the ability to recommend products to friends, the ability to display recently viewed products in our Store, etc.
   • You can find the list of functional tools we use on the Website along with explanations of what exactly they are used for in the cookie consent management panel.
4. Social media plugins and links
   • On our Website, we have placed links to our social media profiles: Instagram. If you visit our profile on a given service, the owner of that service will receive – just as when users move from any other website to another website – information that you came to these services from our Store.
   • Details regarding data processing by these social media services can be found on the service providers' websites:
     • Facebook and Instagram - https://www.facebook.com/privacy/center/

# Legal issues regarding cookies

The legal basis for the Store's use of necessary cookies (indicated above in the "What cookies do we use?" section) is our legitimate interest, i.e., the right to operate the Website supporting our business, and the need to maintain its security.
The legal basis for using other cookies is your consent.

In connection with our processing of your personal data through cookies, you have rights at any time, which we write about below.

Our use of cookies, particularly for advertising purposes, may involve so-called profiling. This means that we or the marketing companies whose services we use may create a user profile based on collected information (e.g., email address, order history, device type, technology used, visit frequency) and make future purchase predictions on this basis. This allows us to decide what content (including advertisements) to display on our and other websites.

# How long do cookies remain on the user's device?

It depends on whether they are "persistent" or "session" files. Session cookies, which are information necessary for browser functionalities to work correctly, expire after the end of the user's session, that is, each time you close our Website. Persistent cookies, which make using the site easier (e.g., remember selected resolution, content layout, user preferences, recently viewed products) will be stored longer by the browser and will remain there until their expiration date, unless you delete them earlier using browser menu settings.

Third-party cookies (i.e., analytical, advertising, and social media-related) are subject to their own privacy policies, to which we provide links in this policy.

II. Other purposes of processing Store users' personal data

# What data do we process and for what purposes?

In addition to the cookies described above, we process the following data for the following purposes related to Store operation:

Processing purpose	Type of processed data	Legal basis for processing
Processing orders in the Store, managing customer accounts in the Store	Customer identification and contact data (email address and other data necessary for order fulfillment). Order details and history.	Contract concluded with you as a Store customer - Art. 6(1)(b) GDPR
Contact with you, handling inquiries	Identification data and other information you provide us in the contact form or other correspondence. Correspondence history.	Our legitimate interest in ensuring communication with people who send us inquiries/correspondence - Art. 6(1)(f) GDPR
Handling complaints and other after-sales service (e.g., in case of contract withdrawal)	Customer identification and contact data. Order details and history. Correspondence history.	Our legitimate interest in handling complaints and implementing contract withdrawal procedures - Art. 6(1)(f) GDPR
Archive	All data mentioned in this table, received from Store customers and users for various purposes	Our legitimate interest in securing data for establishing, defending, or pursuing claims and for demonstrating compliance with GDPR obligations - Art. 6(1)(f) GDPR
Accounting, tax purposes	Customer identification and contact data. Invoice details.	Fulfillment of tax obligations arising from legal provisions - Art. 6(1)(c) GDPR
Store sales analysis and statistics	Store sales statistics and user behavior (traffic) on the Website	Our legitimate interest in conducting business analyses to optimize our operations. Regarding Website traffic statistics – legitimate interest arising from your consent to cookies - Art. 6(1)(f) GDPR
Marketing purposes	Data about Store browsing history, purchase history, demographic characteristics (age, gender, etc.) and other characteristics defining target groups (customer segments)	Our legitimate interest in marketing our own products and services, though marketing activities related to the use of cookies and/or marketing communication directed directly to you require your prior consent - Art. 6(1)(f) GDPR

Providing the above data is not mandatory, but it is necessary to process your order, issue an invoice, notify you about the order status, respond to your inquiry or complaint, etc.

# How long do we process data?

We process your data related to placing an order in the Store for as long as necessary to fulfill the order, as well as according to accounting and tax regulations.

In addition, we will process the data for the time necessary to achieve the purposes listed above in the table (therefore until the cessation of our legal interest enabling us to process, or until you object to the processing, or until you withdraw your marketing consent – if you gave us one). Further processing will only be possible if we as the controller are subject to such a legal obligation (in particular tax purposes) and possibly for archival purposes to secure against potential claims (until such claims are time-barred).

# Who do we share your data with?

In our operations, we use the services of other cooperating companies, therefore your data may be entrusted by us to: the company providing us with Store software, accounting company, our Website hosting provider, our email hosting provider, other companies whose marketing services and tools we use. Your data is also transferred to courier companies and payment intermediaries, if applicable, to fulfill your order, though these companies are separate personal data controllers.

For the marketing purposes described above in the "Cookies" section, we use services provided by entities based in the USA (Google, Facebook). In connection with the above, personal data may be transferred to third countries that are not members of the European Union. An adequate level of protection for your data is ensured by the Data Privacy Framework program, which you can read more about here.

# Your rights regarding data processing

We commit to respecting the confidentiality of your personal data and to guaranteeing you the ability to exercise your rights. You can exercise your rights at no cost by sending us an email or contacting us in another way.

Remember that in connection with the processing of your data, you have the right to:

• request access to data we hold about you;
• rectify your data;
• delete your data if it is no longer needed for the purposes for which it was processed, or if we do not have another legal basis for processing it;
• withdraw consent for processing your personal data if you gave such consent;
• object to the processing of your data if we process it based on legitimate interest;
• restrict data processing;
• file a complaint with the President of the Personal Data Protection Office if you believe your data is being processed by us unlawfully.

APPENDIX 1 TO THE PRIVACY POLICY OF Banana Solutions STORE
- LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES

1. ANALYTICAL COOKIES:
   1. Cookies from our Store software provider
      • The software provider through which our Store operates - i.e., the owner of the shoper.pl platform - places cookies on our Website to collect aggregate information about how customers use online stores (opened subpages and time spent on them, displayed products, clicks on the Store page, analytical information about purchases, e.g., conversion rates).
      • This data is used to create aggregate reports for e-store owners, containing general (without personal data) information about, among other things, which products interest customers of a given store, in which period of the year there is increased traffic or sales in stores, etc. This allows sellers (including us) to improve their stores and optimize sales processes.
      • You can read full information about this in the tutaj i tutaj.